Today started of quite well. I woke up on time, got hugs and kisses from Aaron and was out the door without a hitch. Then I got to work…
We have spent many many hours capturing data for a new project, we have had some hiccups but they seemed to be sorted out and we started to capture the financial info for a debit run that needs to be finalised on Thursday (thats tomorrow just so you know). Three days later we come across a small massive glitch in the system, our data has disappeared. We were checking each batch as they were posted to the system and they were fine until this morning when one batch wasnt there, so we went back and spot checked other batches and THEY. WERE. MISSING! They were there yesterday and the day before but now they are gone!
To make matters worse our programmer has no frigging clue why this is happening! She will be back tomorrow and hopefully with a little more work she can figure it out. If she doesnt… well lets not go there…
Then, yesterday I took my sick baba to the doctor again, he thinks Aaron needs to be nebulised and gave me a prescription for him and one for some meds I need. I got home too late to fill it so Paul scanned it and faxed it to Dischem so that I could collect it today.
I called Dischem at 12:15 to confirm that everything was in order and that I could collect at 1pm. I informed them that there were two scripts and that they were for me and for Aaron. The lady on the phone assured me they were ready to be collected. When I got there only my script was filled. They didnt even have Aarons. The same one that was faxed at the same time as mine!
This is not the first time that a faxed script has been lost by them. Thats why I called to check it was ready. I gave the poor pharmacist such a go that half the customers were giggling at us and half were backing away very slowly.
When I got back to work I tried faxing the script again but could not get through to either of the two fax numbers they gave me. So in desperation I sent our office driver to them with the original. I then called to make sure they had it and am now going to collect it all after work.
On a happier note, I love the Woolies Sale. I got me a lovely white handbag for R112.00 marked down from R250.00 and a JT T-shirt for R37.00 instead of R90.00. WIN!
6 Replies to “When it rains…”
Hope you’re having a better day today! I’d be so very annoyed!
Today was a MUCH better day. Only good things!
did they find the lost data?
glad yesterday was better
Thank heavens, the data was sitting in one place but not both it needed to be, so they imported across the system, also we figured out the actual problem and fixed that so no more missing data!
Dischem can REALLY be fulla shit sometimes! I am glad you sorted them out.
As for the programming glitch… I woulda run screaming!